Tomtom mydrive connect per windows 10 install#

First вЂ“ and most importantly вЂ“ I discovered that when I installed MyDrive Connect on my laptop PC, running Windows 7, I was able to connect the GO 6100 normally and update my maps without any problems. I therefore pursued my own investigations. Their initial response, received after a few days, was basically to suggest the various measures listed above, even though I had already explained in my written request that these were not effective. Since none of these actions were effective, I contacted TomTom Support (French-language department).

Uninstalling the MyDrive Connect software and its associated data files, uninstalling my VPN4ALL software, deactivating my ZoneAlarm Extreme Security firewall and anti-virus, and then reinstalling MyDrive Connect.

Resetting the TomTom device, by holding down the ON/OFF switch until the drum roll.

Trying several USB ports, with several different USB cables.

Connecting the USB cable directly to the PC, not through a USB hub, and not using the windshield mount provided with the GO 6100.

I tried many of their suggested remedies, as well as those taken from the TomTom web pages, namely:

Tomtom mydrive connect per windows 10 install#

When I tried to install and use MyDrive Connect to update my TomTom maps, I found that my GO 6100 device, plugged into a USB port, was listed on the MyDrive Connect screen as not being connected.ДЄfter conducting an intensive internet search, I found that other TomTom users had been experiencing (similar?) problems with Windows 10. I recently acquired a new desktop computer, running Windows 10.